Customers can cancel their order within 4 hours of placing it by messaging +91 9741745904 with the subject line "Cancel - order no."
Refund amount will be credited to source account.
Refund processing time is 24 to 48 hours, and it may take up to 10 business days to reflect in the customer's bank account.
Cancellation of Shipped Orders:
If the customer requests to cancel the product after shipping, 25% of the order value will be deducted, and the remaining value will be credited to the source account.
The deduction covers material, labor charges, and packaging expenses incurred by the company.
Cancellation of Customized Products:
If the cancellation is requested after the cancellation timeline, 50% of the order value will be deducted, and the remaining value will be credited to the source account.
Customized products are tailored to the customer's needs and cannot be used for other purposes, resulting in additional expenses for the company upon cancellation.
Cancellation of Pre-Order Products:
If the cancellation is requested after placing the order, 50% of the order value will be deducted, and the remaining value will be credited to the source account.
Pre-order products are specifically catered to the customer's needs, leading to additional expenses for the company upon cancellation.
Cancellation of Standardized Products:
If the cancellation is requested before or after shipping, 10% of the order value will be charged per product for return and handling charges if a refund to the customer's bank account is desired. Charges may vary depending on the product.
Cancellation of Mobile Cases:
If the cancellation is requested before shipping or after shipping, 30% of the order value will be deducted, and the remaining value will be credited to the source account.
Cancellation of Mobile Glass Cases, Bumper Cases, Clear Silicone Cases:
If the cancellation is requested after the cancellation timeline, 30% of the order value will be deducted, and the remaining value will be credited to the source account.
Glass cases are not pre-prepared and stocked due to fragility, so cancellation incurs expenses for the company.
If the cancellation is requested after the cancellation timeline for customized collectibles, 20% of the order value will be deducted, and the remaining value will be credited to the source account.
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